Professional Development
January 9, 2025 2025-01-15 19:30Professional Development
LEARN
GROW
TRANSFORM
Your Partner In Workforce Development
Tailored professional development solutions that empower your employees and deliver measurable results. Unlock the potential of your team with CCS Learning Academy.
Why Investing In Professional Development Matters?
Professional development is the key to unlocking the full potential of your workforce. By investing in continuous learning, you empower your employees to achieve peak performance and drive organizational success. It fosters innovation, improves employee retention, and ensures your team stays competitive in today’s evolving market.
Upskilling
81% of employees prioritize upskilling opportunities.
Retention
Effective training boosts employee retention by 60%.
Profitability
Engaged teams are 21% more profitable.
Why CCS Learning Academy?
At CCS Learning Academy, we believe upskilling should be your organization’s strategic advantage. As the training division of CCS Global Tech, we leverage over 25 years of consulting expertise to deliver impactful, customized professional development solutions. We offer a comprehensive array of courses, designed for professionals like you, that ensure your team stays relevant, adaptable, and equipped to meet today’s dynamic business challenges.
Industry Expertise
Backed by CCS Global Tech's 25+ years in consulting, we deliver training grounded in real-world insights, ensuring your team learns skills that matter in today’s market.
Relevant Training
Our offerings evolve with market trends, providing up-to-date, impactful solutions tailored to meet the dynamic needs of your workforce.
Expert Instructors
Our instructors are seasoned professionals with hands-on experience and a passion for teaching. They bring practical insights and engaging methods to every session.
Business-Focused Approach
With decades of experience supporting businesses, we understand your unique challenges, including budget constraints, and provide solutions that deliver measurable results.
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Let's Talk?
Ready to transform your workforce? Our tailored training solutions help your team achieve peak performance and drive success. Let us guide you in exploring the best options for your business.
Our Approach
Tailored Courses For Teams & Professionals
Professional Skills
- Essential Ethics
- Facilitation Fundamentals
- Stress Management Workshop
- Emotional Intelligence Essentials
- Critical Thinking Skills Workshop
- Interpersonal Skills Workshop
- Time Management and Multitasking
- Creative Problem-Solving Workshop
- E-mail Etiquette
- Managing at a Distance
- Dealing With Troubled, Toxic or Negative People
- Effective Communication Basics
- Developing a Communication Strategy
- Delivering Constructive Criticism
Leadership Skills
- Emotional Intelligence (EQ) for Leaders
- Coaching and Mentoring for Leaders
- Change Management Leadership
- Leading with Your Values
- Situational Leadership Skills Program
- Leadership Learning Engagements
- Leadership & Influence Workshop
- Difficult Conversations & Conflict Management
- Effective Accountability
- Five Dysfunctions of a Team
- Servant Leadership
- Outward vs. Inward Mindset
- The New Leadership Basics
Diversity, Equity, Inclusion, & Belonging (DEI&B)
- Unconscious Bias, Microaggressions, & Micro affirmations
- Addressing Bias & Microaggressions in the Workplace
- Redefining Privilege & Allies, Accomplices, and CoConspirators
- LGBTQ+ Best Practices
- Active Strategies for Fostering a Culture of Belonging
- Health Equity and Disparity Awareness
- Leadership through a DEI&B Lens
- Effective Communication through a DEI&B Lens
- Gender Identity and Sexual Orientation (SOGIE)
- Accessibility and Inclusion for People with Disabilities
- Generational Diversity and Allyship and Advocacy
- Building an Inclusive Culture
- Service Equity and Data Equity
- LGBTQ+ 101
- Disability & Neurodiversity Inclusion
- Moving from Bystander to Upstander
Business Skills
- Prospecting
- Sales Fundamentals
- Negotiation and Closing Techniques
- Strategic & Key Account Management
- Core & Advanced Consultive Selling
- Winning Major Sales
- Virtual Selling
- Sales Productivity
- Sales Management & Coaching
- Sales Management & Coaching
Human Resources
- Performance and Measurement
- Performance Management Workshop
- Performance Mindset Basics
- Employee Engagement and Motivation
- Mindfulness and Employee Wellness
- Individual Contributor Development
- Employee Relations
- Anti-Harassment Policy and Procedures Training
- Work Environment and Culture Change Efforts
- Training for Center Anti-Harassment Coordinators, Fact Finders, and Decision Makers
- Sexual Harassment Prevention for Employees
- Domestic Violence in the Workplace
- Sexual Harassment Awareness & Prevention for Managers and Leader
Customer Service
- Cultural Sensitivity and Diversity Awareness
- Customer Retention Strategies
- De-escalation and Conflict Management
- Customer Interaction Best Practices
- Customer Service Leadership and Coaching
- Service Recovery and Complaint Resolution
- Customer Service Fundamentals for Excellence
Sales Training
- Prospecting
- Sales Fundamentals
- Negotiation and Closing Techniques
- Strategic & Key Account Management
- Core & Advanced Consultive Selling
- Winning Major Sales
- Virtual Selling
- Sales Productivity
- Sales Management & Coaching
More Workshops
- Mindfulness Training for Focus and Calm
- Managing Stress in Crazy Times
- Communicate to Motivate!
- Communicate with Impact
- The Art and Science of Facilitation – Make Instruction Come to Life!
- Empathy is Key – Understanding Others’ Experiences to Help Your Own
- From Rumbling to Rallying – Mitigate Issues Before They Snowball
- Facilitate! Leave the Lecture Behind
- Leading Change – For Good (Change Management Training)
- Crucial Conversations for Leaders
- Create High Performing Teams
- The Art and Science of Facilitation
- Presentation and public speaking skills
- Leadership and influence
- Conflict Resolution
- Communicating with Confidence
- Building empathy
- Continuous improvement
Our Clients
Flexible Training Options
We offer a range of delivery platforms to help you maximize your investment by providing training in the most effective way. Our team works closely with you to identify the ideal platform tailored to your unique requirements.
In-person training
Live online sessions
On-demand learning
Blended learning
What To Expect?
Short-term Results
- Recognize and fill skill gaps in your department.
- Build a robust and diverse work force.
- Boost employee satisfaction and retention.
Long-term Results
- Enhanced performance and bottom line.
- Improved leadership.
- Increased support and fostering of a culture centered around lifelong learning and growth.
Schedule Your Consultation Today
Fill out the form below, and our experts will reach out to discuss your specific training needs.
