Microsoft Office Outlook 2019: Part 1

Start Date: January 01, 1970 – 12:00 AM (Pacific Time)

End Date: January 01, 1970 – 12:00 AM (Pacific Time)

$345.00

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Course Description:

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This course is the first in a series of two Microsoft® Office Outlook® 2019 courses. It will provide you with the basic skills you need to start using Outlook 2019 to manage your email communications, contact information, calendar events, tasks, and notes.

This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification.

Course Topics

Lesson 1: Getting Started with Outlook 2019

 Topic A: Navigate the Outlook Interface

 Topic B: Work with Messages

 Topic C: Access Outlook Help

 

Lesson 2: Formatting Messages

 Topic A: Add Message Recipients

 Topic B: Check Spelling and Grammar

 Topic C: Format Message Content

 

Lesson 3: Working with Attachments and Illustrations

 Topic A: Attach Files and Items

 Topic B: Add Illustrations to Messages

 Topic C: Manage Automatic Message Content

 

Lesson 4: Customizing Message Options

 Topic A: Customize Reading Options

 Topic B: Track Messages

 Topic C: Recall and Resend Messages

 

Lesson 5: Organizing Messages

 Topic A: Mark Messages

 Topic B: Organize Messages Using Folders

 

Lesson 6: Managing Your Contacts

 Topic A: Create and Edit Contacts

 Topic B: View and Print Contacts

 

Lesson 7: Working with the Calendar

 Topic A: View the Calendar

 Topic B: Create Appointments

 Topic C: Schedule Meetings

 Topic D: Print the Calendar

 

Lesson 8: Working with Tasks and Notes

 Topic A: Create Tasks

 Topic B: Create Notes

 

Appendix A: Mapping Course Content to Outlook Associate (Office 365 and Office 2019): Exam MO-400

 

Appendix B: Microsoft® Office Outlook® 2019 Common Keyboard Shortcuts

Course Objectives

In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail.

You will:

  • Navigate Outlook to read and respond to email.
  • Use the Address Book and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customize read and response options.
  • Use flags, categories, and folders to organize messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.

Target Audience

This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Hardware

For this course, you will need one computer for each student and one for the instructor. Each computer will need the following minimum hardware configurations:

 

  • 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
  • 25 GB available disk space
  • DirectX 10 graphics card and a 1,024 × 576 or higher resolution monitor (1,024 × 768 resolution or higher monitor recommended)
  • Keyboard and mouse (or other pointing device)
  • Network cards and cabling for local network access
  • Internet access (contact your local network administrator)
  • Printer (optional) or an installed printer driver
  • Projection system to display the instructor’s computer screen

Software

  • Software requirements for all classroom computers:
    • Microsoft® Windows® 10 Professional or Enterprise
    • Microsoft® Office 2019 (Outlook and Word are the only Office applications used in this course)
    • Microsoft® Exchange Server (if setting up an on-premise Exchange Server) or Microsoft® Office 365™ licenses (if choosing to let Microsoft manage the Exchange Server)The Office 365 plan you use depends on the licensing available in your environment. If you wish to use a trial version for testing, Office 365 Business Premium and Office 365 Enterprise E3 are acceptable.
    • If necessary, software for viewing the course slides. (Instructor machine only.)

Prerequisites

To ensure your success, you will need to have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders. You can obtain this level of skills and knowledge by taking the following Logical Operations course:

  • Using Microsoft® Windows® 10

Inclusions

With CCS Learning Academy, you’ll receive:

  • Certified Instructor-led training
  • Official Training Seminar Student Handbook
  • Pre and Post assessments/evaluations
  • Collaboration with classmates (not currently available for self-paced course)
  • Real-world learning activities and scenarios
  • Exam scheduling support*
  • Enjoy job placement assistance for the first 12 months after course completion.
  • This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
  • Government and Private pricing available.*

*For more details call: 858-208-4141 or email: training@ccslearningacademy.com; sales@ccslearningacademy.com