Cisco CCNP Collaboration: CLCOR eLearning

Start Date: January 01, 1970 – 12:00 AM (Pacific Time)

End Date: January 01, 1970 – 12:00 AM (Pacific Time)


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Course Description:

The instructor led Implementing Cisco Collaboration Core Technologies (CLCOR) course provides students with skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

This course prepares students for the Cisco CCNP Collaboration Core exam – CLCOR. This is the first part of the certification process and will be the first step taken before then choosing and taking a concentration course/exam.

Exam Number: 350-801 CLCOR

Course Outline

Overview of Infrastructure and Design

Traditional Voice Versus Unified Voice
Overview of Cisco Collaborations

Overview of Cisco Collaborations Architecture
Understanding Cisco IP Phones
Voice Port Codec and DSP
Introduction to Cisco Unified CM Deployment Model
Overview of Installation & Hardware Platform
Getting Started with GUI and Initial Configuration
Overview and Configuration of SSL Certificate for Collaboration
Deployment of SIP and SCCP Endpoint
Deployment of Cisco Collaboration Features
Voice Gateways & Trunks

Deployment & Configurations of H323 Gateways and Trunks
Deployment & Configurations of MGCP Gateway
Deployment & Configurations of Call Routing
Understanding & Configuring Call Routing

Understanding Call Routing Digit Analysis and Calling Privileges
Configure Globalized Call Routing in Cisco Unified CM
Describe Mobile and Remote Access
Cisco Unity Connection

Overview and Configure these in Cisco Unity Connection
Understanding Features in Cisco Unity Connection
Describe Cisco Unified IM & P Protocols and Deployment

Deploy Cisco Jabber on Premises
Describe Problems That Can Lead to Poor Voice and Video Quality

Troubleshooting Cisco Collaboration

Troubleshooting Cisco Unity Connection Integration

Skills Learned

Describe the Cisco Collaboration solutions architecture
Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Describe the different codecs and how they are used to transform analog voice into digital streams
Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
Implement a Cisco gateway for PSTN access
Configure calling privileges in Cisco Unified Communications Manager
Implement toll fraud prevention
Implement globalized call routing within a Cisco Unified Communications Manager cluster
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Describe Cisco Instant Messaging and Presence, including call flows and protocols
Describe and configure endpoints and commonly required features
Configure and troubleshoot Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection call handlers
Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
Define QoS and its models
Implement classification and marking
Configure classification and marking options on Cisco Catalyst® switches

Who Should Attend This Course

This course prepares students for the Cisco CCNP Collaboration: CLCOR exam, which is a core exam. This exam, in tandem with any one of the Collaboration concentration exams, will earn students the CCNP Collaboration certification.

This instructor-led training course is also meant for:

Network administrators
Network engineers
Systems engineers
Telco Administrator


None, but we highly recommend that students have:

Completed the Cisco CCNA course and/or exam, or have equivalent experience
Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment


  • Accessible 24x7x365 both from your PC and Mobile Device
  • Enjoy job placement assistance for the first 12 months after course completion.
  • This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
  • Government and Private pricing available.*

*For more details call: 858-208-4141 or email:;

NOTE: These are our Partner Delivered eLearning.