Attendees of this course will gain an in-depth understanding into the management of the Sales Pipeline in Dynamics 365, including Lead and Opportunity management, working with the Sales Order Process, the Product Catalog, Quotes, Orders and Invoices. The Sales Analysis features such as the Sales Reports, Sales Goal Management, Sales Charts and Dashboards are also presented in this course.
- Information Workers
- A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM.
- Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course.