Course Description:
This hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve
competence in troubleshooting the VMware vSphere®
7.x environment. This workshop increases your skill and
competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.
Course Objectives
By the end of the course, you should be able to meet the following objectives:
• Introduce troubleshooting principles and procedures
• Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere
environment
• Explain the purpose of key vSphere log files
• Identify networking problems based on reported symptoms, validate, and troubleshoot the reported problem, identify
the root cause, and implement the appropriate resolution
• Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the
appropriate resolution to resolve the problem
• Troubleshoot vSphere cluster failure scenarios and analyze possible causes
• Diagnose common VMware vSphere® High Availability problems and provide solutions
• Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and select
the correct resolution
• Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
• Troubleshoot performance problems with vSphere components
Course Modules
1 Course Introduction
• Introductions and course logistics
• Course objectives
2 Introduction to Troubleshooting
• Define the scope of troubleshooting
• Use a structured approach to solve configuration
and operational problems
• Apply a troubleshooting methodology to logically
diagnose faults and improve troubleshooting
efficiency
3 Troubleshooting Tools
• Use command-line tools (such as ESXCLI) to
identify and troubleshoot vSphere problems
• Identify important vSphere log files and interpret
the log file contents
4 Troubleshooting Virtual Networking
• Analyze and resolve standard switch and
distributed switch problems
• Analyze virtual machine connectivity problems and
fix them
• Examine common management network
connectivity problems and restore configurations
5 Troubleshooting Storage
• Troubleshoot and resolve storage (iSCSI, NFS, and
VMware vSphere® VMFS) connectivity and
configuration problems
• Analyze and resolve common VM snapshot
problems
• Identify and resolve multipathing-related problems,
including common causes of permanent device loss
(PDL) and all paths down (APD) event problems
6 Troubleshooting vSphere Clusters
• Identify and recover from problems related to
vSphere HA
• Analyze and resolve VMware vSphere® vMotion®
configuration and operational problems
• Analyze and resolve common VMware vSphere®
Distributed Resource Scheduler™ problems
7 Troubleshooting Virtual Machines
• Identify, analyze, and solve virtual machine
snapshot problems
• Troubleshoot virtual machine power-on problems
• Identify possible causes and troubleshoot virtual
machine connection state problems
• Diagnose and recover from VMware Tools™
installation failures
8 Troubleshooting vCenter Server and ESXi
• Analyze and fix problems with vCenter Server
services
• Diagnose and troubleshoot vCenter Server
database problems
• Examine ESXi host and vCenter Server failure
scenarios and resolve the problems
Target Audience
• System administrators
• System integrators
Certifications
Attending this course meets the training requirement to achieve the following certification:
• VMware Certified Professional – Data Center Virtualization (VCP-DCV)
Attending this course is also recommended if you aim to achieve the following certification:
• VMware Certified Advanced Professional – Data Center Virtualization (VCAP-DCV) Deploy
Product Alignment
• VMware ESXi 7
• VMware vCenter Server 7
Prerequisites
This course requires completion of one of the following prerequisites:
• VMware vSphere: Fast Track [V6.x] or [V7]
• VMware vSphere: Install, Configure, Manage [V6.x] or [V7]
• VMware vSphere: Optimize and Scale [V6.x] or [V7]
• Equivalent knowledge and administration experience with ESXi and vCenter Server
Experience in working with a command-line interface is highly recommended.
Inclusions
With CCS Learning Academy, you’ll receive:
- Certified Instructor-led training
- Official Training Seminar Student Handbook
- Collaboration with classmates (not currently available for self-paced course)
- Real-world learning activities and scenarios
- Exam scheduling support*
- Enjoy job placement assistance for the first 12 months after course completion.
- This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
- Government and Private pricing available.*
*For more details call:Â 858-208-4141Â or email:Â training@ccslearningacademy.com; sales@ccslearningacademy.com