Lean Six Sigma Yellow Belt eLearning

Course Outline

What is Six Sigma?

Data driven processes
Defining Six Sigma
Common principles
Challenges of Six Sigma
Six Sigma history and application

The development of statistical process control
Continuous improvements
Continued growth of Six Sigma
Applying Six Sigma knowledge
Other process improvement and quality methods

Formal quality and process improvements
When to use Six Sigma
Lean Concepts

The 7 Muda
Other forms of waste
Two type of Muda
55
Just-in-time manufacturing
Basic Six Sigma concepts

Standard deviation
The Pareto principle
Voice of the customer
Basic metrics
Approaching a problem

Problem functions: y=f(x)
The 5 whys
Creating a problem statement
What is a process

Major process components
Process owners
Data reviews
Defining process components: SIPOC (suppliers, inputs, process, outputs, and customers)
Quality Management

Critical to quality characteristics
CoQ (Cost of quality) and CoPC (Customer Operations Performance Centre)
Selecting the right projects

Enterprise level project selection
Project charter creation
Building a Six Sigma team
Timeline creations, scheduling and milestones
Budget creation
Introduction to DMAIC (define, measure, analyze, improve, control) and DMADV (define, measure, analyze, design, verify)

Define
Measure
Analyze
Improve
Control
Design
Verify