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ITIL®

ITIL® 4 Foundation – IT Service Management Certification

Certification Preparation Training

ITIL® certification enhances proficiency, productivity, and fosters stronger connections with customers and colleagues.

Accredited by:
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Get Your Team ITIL® 4 Foundation Certified

Your business relies on an IT-enabled infrastructure. To stay competitive and maximize ROI, you need an IT team that understands system management inside and out. ITIL® 4 Foundation certification ensures your teams has industry standard best practices in their knowledge base and the ability to put these practices to use.
ITIL® 4 Foundation certification:
  • Helps build a robust IT management system
  • Facilitates consistency across tech systems
  • Promotes accurate, repeatable processes
  • Improves your IT-enabled services
  • Maximizes IT and digital solution ROI
  • Helps deliver high quality customer service

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Recently, I completed a CCS Learning Academy course - one of my best investments. Incredibly comprehensive, I learned much quickly, and my new knowledge helped me get a Cisco job. Highly recommended for career growth in this area.
Mallory Howell
Completing the course, CCS placed me at Amazon. The skills from CCS Learning Academy were crucial, with a comprehensive curriculum and top-tier placements like Amazon for career launch.
Marcelle Dare
Over 10 years ago, I joined CCS Learning Academy - thorough, well-structured, and top-notch. Coursework, assignments, and live projects pushed limits, providing in-demand skills. With discipline and confidence, I worked on nationally and globally-recognized projects through exceptional placement support.
George Annobil
I finished a CCSLA course - an incredible experience with well-designed curriculum. Knowledgeable, supportive instructors provided excellent guidance. Afterward, I joined Accenture because of CCS Learning Academy's top-notch curriculum and fantastic placement opportunities with leading companies.
Arlo Hayes
Recently, I completed a CCS Learning Academy course - an amazing experience with knowledgeable instructors and challenging, interesting material. Afterward, I got a Cipher CIS job, thanks to their help!
Sophia Tillman
Highly recommended course with knowledgeable instructors encouraging participation. Offered theoretical understanding, practical application examples, and combined theory with practical projects. Detailed, energetic teaching, great feedback, and communication between learners and teacher.
Daniel Black
Joining CCS Learning Academy's course was a great decision. Comprehensive content provided a strong knowledge base for entering the field. Supportive instructors helped, and within months, I got a Google job!
Albina Heathcote
The well-structured, easy-to-follow course offered clear explanations and examples. Despite being more experienced now, I still refer back to it for basic memory refreshers when needed.
Kenya Schuster
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CCS Learning Academy is Highly Rated:

Build an ITIL-savvy team today!

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Program Overview

CCS Learning Academy’s ITIL® 4 Foundation Certification training walks your team through the ITIL® Book of Knowledge (BOK) needed to successfully pass the certification exam on the first try. Taught by working professionals, our course brings these abstract concepts to life and demonstrates how to apply them in the workplace right away. Topics include:
  • IT service management definitions
  • Key concepts of service relationships
  • Seven ITIL® guiding principles nature, use, and interaction
  • Four dimensions of service management
  • Service value chain elements

Why we’re a good fit

CCS Learning Academy 25 years' experienceCCS Learning Academy is designed by tech professionals for tech professional, As the professional training division of CCS Global Tech, a full-service technology provider with over 25 years in the industry, we draw upon our industry insight to curate a course catalog that keeps today’s tech professionals relevant in the workplace.

What we bring to the table:

  • Active tech industry experience since 1997
  • Flexible scheduling and pricing
  • Tailored learning experiences for any group size, including delivery modalities
  • Certified instructors who are SMEs in their specific technology field
  • Curated course offerings that reflect technologies and applications used in today’s marketplace.
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