Course Description:
Implementing Cisco Collaboration Applications (CLICA) is a 5-day course which provides students with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance their communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems.
This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).
This course is a part of CCNP Collaboration.
Course Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
- Configure Cisco Unity Connection integration
- Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
- Configure and troubleshoot Cisco Unity Express
- Describe SSO for Cisco Unified Communications applications
- Describe how Cisco Jabber and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
- Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
- Configure and troubleshoot chat rooms and message archiving
- Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
- Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
- Configure call recording and monitoring
Target Audience
This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:
- Network architect
- Network designer
- Network engineer
- Network manager
- Network administrator
Prerequisites
Prerequisites:
The knowledge and skills that the learner should have before attending this course are as follows:
- Basic understanding of networking technologies.
- Basic understanding of voice and video.
- Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.
Inclusions
With CCS Learning Academy, you’ll receive:
- Certified Instructor-led training
- Official Training Seminar Student Handbook
- Collaboration with classmates (not currently available for self-paced course)
- Real-world learning activities and scenarios
- Exam scheduling support*
- Enjoy job placement assistance for the first 12 months after course completion.
- This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
- Government and Private pricing available.*
*For more details call:Â 858-208-4141Â or email:Â training@ccslearningacademy.com; sales@ccslearningacademy.com
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