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Free
Keep Going With QuickBooks 2021 for Windows
Course Description First-time QuickBooks users will learn the basic features …
Free
Get Going With QuickBooks 2021 for Windows
Course Description First-time QuickBooks users will learn the basic features …
Free
Leading a Customer-Focused Team
Course Description Your product can be stellar, your staff can …
What you'll learn
How to create a culture where your team works together, cohesively, towards a common goal
Ways to help employees understand how and why their role is important to the organization
3 factors that create strong motivation in an individual
How to ensure that your team is taking the proper action steps to meet and exceed customer needs
Advice for coaching productive behavior in challenging situations
The right way to reward employees when they have done a great job
How to conduct a 5-step conversation that holds employees accountable yet leaves them feeling empowered
Free
Squashing Workplace Negativity
Course Description Negativity can act like a viral illness that …
What you'll learn
Understand the underlying causes of workplace negativity and how it spreads
Learn the negative value chain between mindset and negative behaviors
Explore a process for building a motivating, positive culture in your team
Free
Leading G.R.E.A.T. Virtual Teams
Course Description Have you suddenly been parachuted into managing virtual …
What you'll learn
Apply practical team processes to build a G.R.E.A.T. virtual team
Use various communication technologies to build impactful team relationships and strategic results.
Analyze and manage the issues that affect communication and conflict in a virtual team
Free
Change Management Strategies for Team Leaders
Course Description Does it seem like your organization is continually …
What you'll learn
Understand and articulate why change management is critical to project and organizational success
Identify the deal-breaking human factors of change risks, including change resistance and readiness for change, faced when executing projects
Learn practical strategies to help effectively mitigate and manage through change risks
Gain insight into how to “Manage Up” to organization leadership as an advocate for your team/department
Free
Cultivating a Meaningful and Productive Mentor Relationship
Course Description Mentoring is one of the critical keys to …
What you'll learn
Understand mentoring and the benefits of it from the perspective of both the mentor and mentee and how it differs from coaching, advising, and sponsors/advocates
Explain how to find a mentor and understand the rules of engagement for a successful partnership that benefits both parties including building trust and sharing feedback
Articulate how setting goals with meaningful outcomes for your mentoring relationship is critical to ensure that both parties benefit from the partnership
Create a Mentor Plan designating potential team members you would like to mentor formally or informally and key insights you want to share with your future mentees
Free
Cultivating Diverse and Inclusive Teams
Course Description Unleash the Power of Diverse Teams A study …
What you'll learn
Understand the business case for diverse and inclusive teams within an organization
Define the role of performance management in team accountability
Understand the advantages of a diverse team in driving innovation
Identify the impact of bias within yourself and others
