Microsoft 10982 – Windows 10 Troubleshooting eLearning
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About This Course
Course Description:
This instructor led, online training course includes a deep dive into how to support and troubleshoot Windows 10 computers and devices. Students will learn key skills and knowledge needed to properly resolve issues pertaining to Windows 10 installation, activation, performance, profiles, settings, and device synchronization.
Learning Objectives
Describe the process for planning and using a Windows 10 troubleshooting methodology.
Troubleshoot startup issues and operating system services on a Windows 10 device.
Resolve issues that pertain to hardware devices and device drivers.
Troubleshoot Windows 10 devices remotely.
Troubleshoot issues that pertain to network connectivity.
Troubleshoot client-configuration failures and issues with Group Policy Objects (GPOs).
Troubleshoot issues related to user settings.
Troubleshoot remote connectivity issues.
Resolve issues that are related to accessing resources from devices that are domain-joined.
These issues are not domain-joined.
Troubleshoot issues that pertain to application installation and operation.
Maintain a device that is running Windows 10.
Recover a device that is running Windows 10.
Inclusions
- Accessible 24x7x365 both from your PC and Mobile Device
- Enjoy job placement assistance for the first 12 months after course completion.
- This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
- Government and Private pricing available.*
- *For more details call: 858-208-4141 or email: training@ccslearningacademy.com; sales@ccslearningacademy.com
- NOTE: These are our Partner Delivered eLearning.
Pre-requisites
- No prerequisites but we recommend students have CompTIA A+ or equivalent knowledge
Target Audience
- The primary audience for this course is the Enterprise Desktop Support Technician (EDST) and those who are looking to better understand how to properly troubleshoot and support Windows 10 computers and devices.
Curriculum
157 Lessons