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Voice of Innovation: Building a Voice Bot – From Concept to Reality (TTAI2063)

3 hours
Intermediate

This dynamic half-day course is designed for developers, product managers, …

What you'll learn
<b>Introduction to Voice Bot Technology: </b> Understand the fundamentals of voice bot technology, including how systems like Alexa and Siri function.
<b>Integrating Natural Language Processing (NLP): </b> Dive into NLP techniques for interpreting user input and generating meaningful responses.
<b>Developing a Conversational AI: </b> Explore strategies for developing a voice bot that can engage in natural, human-like conversations.
<b>Practical Implementation: </b> Walk through the end-to-end process of building a simple voice bot, from design to deployment.

AI Automation Strategies: Applying AI for Cost Savings & Efficiency (TTAI2064)

3 hours
Intermediate

Discover the transformative power of AI in streamlining your business …

What you'll learn
<b>Understanding AI Automation Potential:</b> Gain an overview of how AI, including bots and automated systems, can be integrated into business processes.
<b>Identifying Automation Opportunities:</b> Learn methodologies for identifying processes and areas within your business that are prime candidates for AI automation.
<b>Evaluating Business Impact: </b> Understand how to assess the potential impact of automation on efficiency, cost savings, and overall business performance.
<b>Planning and Implementing AI Solutions: </b> Explore the steps involved in planning and deploying AI automation solutions in targeted areas of your business.
<b>Measuring Success and ROI: </b> Learn how to measure the success of AI automation initiatives and calculate the return on investment.

Transforming Customer Support with AI: Crafting Custom Assistants for Your Business (TTAI2062)

3 hours
Intermediate

Step into the world of AI-driven enterprise support with our …

What you'll learn
<b>Introduction to AI in Enterprise Support:</b> Understand the role and potential of AI in enhancing enterprise support systems.
<b>Utilizing Internal Documents for AI Training: </b> Learn how to effectively use your enterprise's existing documentation, such as SOPs and manuals, as data for training AI systems.
<b>Creating an Interactive SOP Guide:</b> Explore the development of AI tools that allow employees to interact with SOPs in a conversational manner, facilitating easy access to information.
<b>Developing Comprehensive FAQ Systems:</b> Discover methods to compile and integrate frequently asked questions into the AI system, ensuring comprehensive support coverage.
<b>Getting Started with GenAI:</b> Practical steps to begin implementing General AI in your enterprise support structure, focusing on achievable, impactful applications.

AI Insights: A Practical Guide to AI Types, Principles and Applications (TTAI2051)

3 hours
Intermediate

Dive into the transformative world of Artificial Intelligence (AI) in …

What you'll learn
<b>Comprehensive AI Understanding:</b> Master the key types and principles of AI, distinguishing between artificial narrow intelligence, general intelligence, and super intelligence.
<b>Practical AI Applications:</b> Discover AI's transformative role in various industries, including its potential to innovate in agriculture, medicine, finance, and more.
<b>Ethical and Reliable AI Use:</b> Explore the ethical use of AI and the factors influencing its reliability in deployment.
<b>Hands-On AI Experience:</b> Gain introductory hands-on experience with common AI technologies, enhancing your practical skills.
<b>Future AI Trends:</b> Engage in discussions about the future of AI, including emerging research areas and advancements in technology.

Strategic AI Dialogues: Conversational Intelligence for Business Innovation (TTAI2060)

3 hours
Intermediate

This engaging half-day workshop is crafted for business professionals eager …

What you'll learn
<b>Understanding Conversational AI:</b> Gain a foundational understanding of Conversational AI, its significance in the business context, and its potential to transform customer engagement.
<b>Exploring NLU and LLMs:</b> Dive deep into Natural Language Understanding and Large Language Models, exploring how these technologies interpret and respond to human language in a business setting.
<b>AI Integration Strategies:</b> Learn strategies for integrating AI across different products and services within the enterprise, focusing on practical applications and real-world examples.
<b>Business Transformation with AI:</b> Discover how Conversational AI can streamline processes, enhance customer experience, and provide actionable insights for business decision-making.
<b>Navigating Challenges and Opportunities:</b> Discuss the challenges in implementing AI in business environments and explore opportunities for innovation and growth.