Filter by Topic
Filter by Vendor
ITIL 4 Foundation Certification Training
A General Overview of ITIL 4 Foundation Training ITIL® 4 …
What you'll learn
The operation process of modern IT and digital service organizations
The Proper application of commonly-used service management terms and concepts
How value streams boost speed and efficiency
How cultural or behavioral principles guide work for the betterment of the wider organization
The 4 dimensions of service management
The activities of the service value chain and how to interconnect
Know the purpose of key ITIL practices
Preparation to sit the ITIL 4 foundation examination
