Most popular
Free
Cultivating a Meaningful and Productive Mentor Relationship
What you'll learn
Understand mentoring and the benefits of it from the perspective of both the mentor and mentee and how it differs from coaching, advising, and sponsors/advocates
Explain how to find a mentor and understand the rules of engagement for a successful partnership that benefits both parties including building trust and sharing feedback
Articulate how setting goals with meaningful outcomes for your mentoring relationship is critical to ensure that both parties benefit from the partnership
Create a Mentor Plan designating potential team members you would like to mentor formally or informally and key insights you want to share with your future mentees
Free
Change Management Strategies for Team Leaders
What you'll learn
Understand and articulate why change management is critical to project and organizational success
Identify the deal-breaking human factors of change risks, including change resistance and readiness for change, faced when executing projects
Learn practical strategies to help effectively mitigate and manage through change risks
Gain insight into how to “Manage Up” to organization leadership as an advocate for your team/department
Free
Leading G.R.E.A.T. Virtual Teams
What you'll learn
Apply practical team processes to build a G.R.E.A.T. virtual team
Use various communication technologies to build impactful team relationships and strategic results.
Analyze and manage the issues that affect communication and conflict in a virtual team
Free
Free
Squashing Workplace Negativity
What you'll learn
Understand the underlying causes of workplace negativity and how it spreads
Learn the negative value chain between mindset and negative behaviors
Explore a process for building a motivating, positive culture in your team
Free
Free
Conflict Resolution
What you'll learn
Understand what conflict is and how it can escalate within the workplace
Identify the five most common conflict resolution styles, and when to use them
Appreciate how to deliver information positively through effective face-to-face communication skills
Establish effective techniques for timely intervention strategies
Build staff trust and morale when dealing with situations of conflict
Develop your ability to manage conflicts confidently to enhance productivity and performance
Free
Leading a Customer-Focused Team
What you'll learn
How to create a culture where your team works together, cohesively, towards a common goal
Ways to help employees understand how and why their role is important to the organization
3 factors that create strong motivation in an individual
How to ensure that your team is taking the proper action steps to meet and exceed customer needs
Advice for coaching productive behavior in challenging situations
The right way to reward employees when they have done a great job
How to conduct a 5-step conversation that holds employees accountable yet leaves them feeling empowered
Trending
Free
Cultivating a Meaningful and Productive Mentor Relationship
What you'll learn
Understand mentoring and the benefits of it from the perspective of both the mentor and mentee and how it differs from coaching, advising, and sponsors/advocates
Explain how to find a mentor and understand the rules of engagement for a successful partnership that benefits both parties including building trust and sharing feedback
Articulate how setting goals with meaningful outcomes for your mentoring relationship is critical to ensure that both parties benefit from the partnership
Create a Mentor Plan designating potential team members you would like to mentor formally or informally and key insights you want to share with your future mentees
Free
Change Management Strategies for Team Leaders
What you'll learn
Understand and articulate why change management is critical to project and organizational success
Identify the deal-breaking human factors of change risks, including change resistance and readiness for change, faced when executing projects
Learn practical strategies to help effectively mitigate and manage through change risks
Gain insight into how to “Manage Up” to organization leadership as an advocate for your team/department
Free
Leading G.R.E.A.T. Virtual Teams
What you'll learn
Apply practical team processes to build a G.R.E.A.T. virtual team
Use various communication technologies to build impactful team relationships and strategic results.
Analyze and manage the issues that affect communication and conflict in a virtual team
Free
Free
Squashing Workplace Negativity
What you'll learn
Understand the underlying causes of workplace negativity and how it spreads
Learn the negative value chain between mindset and negative behaviors
Explore a process for building a motivating, positive culture in your team
Free
Free
Conflict Resolution
What you'll learn
Understand what conflict is and how it can escalate within the workplace
Identify the five most common conflict resolution styles, and when to use them
Appreciate how to deliver information positively through effective face-to-face communication skills
Establish effective techniques for timely intervention strategies
Build staff trust and morale when dealing with situations of conflict
Develop your ability to manage conflicts confidently to enhance productivity and performance
Free
Leading a Customer-Focused Team
What you'll learn
How to create a culture where your team works together, cohesively, towards a common goal
Ways to help employees understand how and why their role is important to the organization
3 factors that create strong motivation in an individual
How to ensure that your team is taking the proper action steps to meet and exceed customer needs
Advice for coaching productive behavior in challenging situations
The right way to reward employees when they have done a great job
How to conduct a 5-step conversation that holds employees accountable yet leaves them feeling empowered
All Leadership & Professional Development Courses
Leadership & Professional Development Online Training Courses - Live
Expanding your leadership, management, and organizational development skills cuts costs optimizes resources and facilitates customer service. Our leadership and management courses teach you how to develop strategies, build processes, use best practices and groom your workforce to get results. IT and business professionals alike benefit from elevating their leadership and management skills in order to maximize the business opportunities at the heart of today’s digital revolution. Business managers learn how to improve employee performance, identify motivators and how to bridge departmental silos to implement change. CCS Learning Academy offers leadership development, change management, critical thinking, and many other leadership courses that improve management teams and grow strong leaders.Filter by Topic
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Free
Squashing Workplace Negativity
Course Description Negativity can act like a viral illness that …
What you'll learn
Understand the underlying causes of workplace negativity and how it spreads
Learn the negative value chain between mindset and negative behaviors
Explore a process for building a motivating, positive culture in your team
Free
Leading G.R.E.A.T. Virtual Teams
Course Description Have you suddenly been parachuted into managing virtual …
What you'll learn
Apply practical team processes to build a G.R.E.A.T. virtual team
Use various communication technologies to build impactful team relationships and strategic results.
Analyze and manage the issues that affect communication and conflict in a virtual team
Free
Change Management Strategies for Team Leaders
Course Description Does it seem like your organization is continually …
What you'll learn
Understand and articulate why change management is critical to project and organizational success
Identify the deal-breaking human factors of change risks, including change resistance and readiness for change, faced when executing projects
Learn practical strategies to help effectively mitigate and manage through change risks
Gain insight into how to “Manage Up” to organization leadership as an advocate for your team/department
Free
Cultivating a Meaningful and Productive Mentor Relationship
Course Description Mentoring is one of the critical keys to …
What you'll learn
Understand mentoring and the benefits of it from the perspective of both the mentor and mentee and how it differs from coaching, advising, and sponsors/advocates
Explain how to find a mentor and understand the rules of engagement for a successful partnership that benefits both parties including building trust and sharing feedback
Articulate how setting goals with meaningful outcomes for your mentoring relationship is critical to ensure that both parties benefit from the partnership
Create a Mentor Plan designating potential team members you would like to mentor formally or informally and key insights you want to share with your future mentees
Free
Cultivating Diverse and Inclusive Teams
Course Description Unleash the Power of Diverse Teams A study …
What you'll learn
Understand the business case for diverse and inclusive teams within an organization
Define the role of performance management in team accountability
Understand the advantages of a diverse team in driving innovation
Identify the impact of bias within yourself and others
Free
Building a Culture of Innovation for Hybrid and Virtual Teams
Course Description The modern workplace is here! For leaders like …
What you'll learn
Get familiar with the science connecting team dynamics and innovation
Identify current drivers and barriers to innovation and their implications
Enhance your leadership role in reimagining a new culture of innovation
Develop an implementation plan for your team or organization
Free
The Cognitive Enterprise: How AI and Big Data will Transform Business
Description Artificial intelligence and big data are creating significant business …
What you'll learn
After completing this course, you will have a firm understanding of how Artificial Intelligence and Big Data are used in business and will begin to see how your company can leverage the benefits of both.
What Artificial Intelligence really means
What Big Data is
How both are being used across different industries
How both can be leveraged across business functions within your company
Free
Critical Thinking
Course Description Feeling overwhelmed? What if you could learn a …
What you'll learn
Utilize critical thinking skills when making business decisions
Be able to quickly identify and frame the problem, solve the problem and enable action through organizational awareness and relationship management
Discover 7 ways to spot a weak argument
Know how to translate abstract ideas into more tangible and actionable items
Identify 8 barriers to effective critical thinking
Minimize the impact of job pressures on your thinking processes
React with curiosity instead of emotion
Promote Critical Thinking as a Valuable Process in the Workplace
Use Critical Thinking Skills When Making Business Decisions and
Taking Action
Select Specific Tools to Use When Conducting Critical Thinking
