Law Firm Case Studies - CCS Learning Academy

Case Study

How customized staff training improved technology implementation for a law firm

Background

Our client is a prominent law firm with multiple locations and XXX timekeepers. They came to us for help choosing new computing platforms. They also wanted training for their staff on the new technology.

Our solution

After working with the client to fully understand their needs and challenges (i.e. performance, monolithic application design, patching, lack of add-ins, etc.), we helped them choose two new computing platforms:Angular and Azure Cloud.

Once the new technology was chosen, the CCS Learning Academy team designed a curriculum tailored to the client’s new environment. This customized training was delivered by a certified SME and included industry test cases, real-life scenarios, and knowledge validation measures. We also helped the client team plan and implement prototypes giving them hands-on experience.

Results

Result One

The client received professional guidance determining which computing platforms would work best for them.

Result Two

The client’s staff received training that was pertinent to their landscape and daily activities

Result Three

The client’s new technology implementation and adoption were smooth and easy as their staff fully understood the applications and knew how to use them Day 1.

AT A GLANCE

Challenges

Choosing and adopting new computing platforms
Training staff on new technology

Benefits

A technology platform tailored to their needs
Training curriculum that addressed their specific technology
Smooth implementation and user buy-in

Why They Hired Us

Customer service

We listen collaborate, and create effective customized solutions.
Fully credentialed

We are an accredited and certified training partner with industry-leading learning vendors.
Platform flexibility

We offer both virtual and in-person learning to help leverage training dollars
Technology expertise

We're technology professionals who use our expertise to inform our training offerings.

Who We Are

CCS Learning Academy is the professional training division of CCS Global Tech, a full-service technology provider. We’ve been providing high-level technology and business training to professionals since 1997.

We use our connection to CCS Global Tech to stay abreast of current technology trends, developments, and needs. We use this information to inform our training offerings, which change to align with the current environment.

Unlike many technology training providers, we are tech professionals first. This means you learn from certified, working professionals who bring real-world experience and scenarios to your learning. We also partner with industry-leading education developers to ensure you’re receiving upto-date information that contributes to your career advancement.