Once you have selected a credential, you need to complete a CA request.

You must submit a separate CA request for each course and/or exam required for a credential at least 45 days prior to the course or exam start date. The 45 days begin when you submit the request in ArmyIgnitED.

For detailed instructions on completing a CA request using ArmyIgnitED, download the Soldier CA Process Guide located on the Credentialing Assistance page .

Basic Steps

1. Log into ArmyIgnitED. Click on “Education Programs” dropdown menu and click “Credentialing Assistance” from the left side menu, then “Explore Credentials” or “Education Goals” under the Tuition Assistance Request tab.
2. Click on “Create New Goal” then select either Credentialing Assistance – MOS Related or Credentialing Assistance – Non MOS Related.
3. Select your credential by typing in a keyword or search the options provided, click “Next”.
4. Upload the custom quote provided by the vendor, then click “Submit Goal”. Once confirmed it will be routed to the ACAPO office for review and concurrence.
5. Once concurrence from ACAPO on the Goal, click “Apply For Funding”.
6. Review the User Agreement.
7. Proceed with selecting your vendor, start and end date, training, exam, and/or books/materials and submit!
8. Your CA request will route to ACAPO who will review your request. You will be contacted if there are any issues or questions with your request. You will be notified via ArmyIgnitED messaging once your CA request is approved. Most requests are processed no later than three days prior to your start date, so if you have not received a response prior to that, please submit a ArmyIgnitED Helpdesk ticket. All books/materials that are approved for funding will be sent directly to you.

NOTE: You do not pay anything out of pocket. The Army does NOT reimburse any credentialing related expenses.