Recently, I completed a CCS Learning Academy course - one of my best investments. Incredibly comprehensive, I learned much quickly, and my new knowledge helped me get a Cisco job. Highly recommended for career growth in this area.
ITIL®
ITIL® 4 Foundation – IT Service Management Certification
Certification Preparation Training
ITIL® certification enhances proficiency, productivity, and fosters stronger connections with customers and colleagues.
Accredited by:
Get Your Team ITIL® 4 Foundation Certified
Your business relies on an IT-enabled infrastructure. To stay competitive and maximize ROI, you need an IT team that understands system management inside and out. ITIL® 4 Foundation certification ensures your teams has industry standard best practices in their knowledge base and the ability to put these practices to use.
ITIL® 4 Foundation certification:
- Helps build a robust IT management system
- Facilitates consistency across tech systems
- Promotes accurate, repeatable processes
- Improves your IT-enabled services
- Maximizes IT and digital solution ROI
- Helps deliver high quality customer service
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Program Overview
CCS Learning Academy’s ITIL® 4 Foundation Certification training walks your team through the ITIL® Book of Knowledge (BOK) needed to successfully pass the certification exam on the first try. Taught by working professionals, our course brings these abstract concepts to life and demonstrates how to apply them in the workplace right away.
Topics include:
- IT service management definitions
- Key concepts of service relationships
- Seven ITIL® guiding principles nature, use, and interaction
- Four dimensions of service management
- Service value chain elements
Why we’re a good fit
CCS Learning Academy is designed by tech professionals for tech professional, As the professional training division of CCS Global Tech, a full-service technology provider with over 25 years in the industry, we draw upon our industry insight to curate a course catalog that keeps today’s tech professionals relevant in the workplace.
What we bring to the table:
- Active tech industry experience since 1997
- Flexible scheduling and pricing
- Tailored learning experiences for any group size, including delivery modalities
- Certified instructors who are SMEs in their specific technology field
- Curated course offerings that reflect technologies and applications used in today’s marketplace.
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